EWE and me... a yarn boutique
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Shipping Information

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We make every effort to ship orders out in a timely matter. Every order will go out within 2 business days (excludes weekends and holidays) of placing the order. Most orders will ship out same day. All products will ship by USPS flat rate priorty mail and will ship without charge on any order over $100.00, within the continental U.S.,Hawaii and Alaska.

You will get an email confirmation of your shipping updates. Please be sure and check your spam folder if you do not see these within 2 business days of placing your order. If you don't receive a confirmation email of your order or shipping confirmation, please email us and let us know.

International shipping will incure a shipping charge using flat rate box shipping prices from USPS available on line. Please be aware that you might be responsible for paying duties or customs on your purchase. We cannot mark any item we are shipping as “gift” due to shipping laws.

Return Policy

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We will make every effort to make sure you are satisfied with your purchase. If you are unsatisfied for any reason, please email us and let us know.

If you receive the wrong item or damaged item, please let us know within 72 hours of receiving your package and we will gladly fix the mistake and absorb all shipping costs associated with this.

If you are unsatisfied with your yarn, or other purchase for any reason, we will accept a return for store credit within 30 days of date of original purchase. Unfortunately, we cannot refund your shipping costs or cover the cost of shipping a return to us.

We accept returns on any unused yarn or product in original condition for store credit only within 30 days of purchase. Customer is responsible for any shipping charges associated with returning the yarn to us. We will credit your account once we receive the yarn for the price of the goods, but not of the original shipping fees.

We cannot accept returns on any books, patterns, tools, notions or sale items. These are final sale and may not be returned.

For any returned merchandise, please be sure to include your original receipt, email address and phone number so we can be sure to credit your account.